We're sorry that your order was missing something. We understand how disappointing this can be.
We apologize that your order was missing something. We understand how disappointing this can be.
If you find that your order was missing an item, there are a few steps you can take:
1. Double-check your order confirmation or receipt to ensure that the missing item was included in your order.
2. Check the order packaging thoroughly to make sure the missing item isn't hidden.
3. If you're able to, return to the restaurant as soon as possible to see if they can provide the missing item. Our partners are usually happy to provide a solution.
4. If you're unable to return to the restaurant or if they were unable to provide a solution, please let us know.
To report a missing item in your order, please let us know the exact item(s) that were missing and include a photo of the order you received.
For missing or incorrect items, please let us know within 7 days of your order date for the best support experience. After this time frame, we may be unable to provide the best resolution.