We apologize for the inconvenience caused by the restaurant not providing all the piggyback orders. We're constantly working with our restaurant partners to improve their operations, and we'd be happy to pass along your feedback to ensure that orders are appropriately prepared and provided to the piggyback host.
If you're missing an order upon pick up, here are some steps to help you navigate the situation:
1. If you notice that an order is missing upon pick up, let the restaurant know so that they can provide you with the missing order.
2. If you are no longer able to pick up the missing order, contact the guest to notify them right away.
If both parties are unable to pick up the order, please let us know by writing in with details.