We're so sorry for the confusion here. Ritual lets you skip the wait and enjoy rewards at the best restaurants and coffee shops in your city. With Ritual, ordering and picking up takeout is effortless, and the best part is, there are never any additional fees! Ritual is pickup only, but our Piggyback feature lets you either pick up orders for your teammates or join your teammates orders. Click the "My team" tab in app to learn more.
If you are unable to pick up your order because you were expecting delivery, please call the restaurant you ordered from to cancel the order. Then, let us know and we will make things right for you.