We’re sorry to hear that you did not receive your piggyback order and understand how frustrating this must be.
Here are some steps to help navigate this situation:
1. Check your team's designated piggyback drop-off area. Not sure where this is? Your drop-off area can be found under the piggyback settings in-app by selecting “Open Settings” in the “My Team” tab.
2. If you're unable to locate your order, try reaching out to the order host to coordinate where they dropped it off.
Unable to locate the order after following these steps? Please let us know by writing in with details.