We're sorry to hear that the order you received was not up to your standards in terms of quality or preparation. We always want the best food quality for our customers.
If you find that your order is poorly made or low quality, there are a few steps you can take:
1. Contact or return to the restaurant as soon as possible to let them know that your order was made poorly. Our partners are usually happy to help provide a solution.
2. If you're unable to contact the restaurant or if they are unable to provide a solution, please let us know.
To report a poorly made order, please let us know the item(s) that were made of low quality and include a photo of the order you received.
For food quality concerns, please let us know within 7 days of your order date for the best support experience. After this time frame, we may be unable to provide the best resolution.