Payment Issues

Common FAQs

• How can I pay for my Ritual order?
• Do I need to add a credit card before placing my first Ritual order?
• How do I update or delete a payment method?
• How do I receive an order receipt?
• How long does it take for my refund to be processed?
• I have a payment issue

Using Apple Pay, Google Pay, and Credit Card

• Using Apple Pay and Google Pay
• I couldn't add my credit card
• I would like to switch a payment to another card
• I have a payment issue with Apple Pay/ Google Pay

Using iDEAL & GiroPay

• How to Pay with iDEAL and Giro Pay
• I was double charged for an order
• I was charged but my order was not processed
• How can I change my payment method from iDEAL/ GiroPay
• I have a payment issue with iDEAL/ GiroPay