Please confirm on your order receipt that the shareable was not applied to your order. In the Ritual app, head to the "More" tab > select "Past Orders" > select "Receipt." Once you have confirmed that the shareable was not applied, please provide us with the restaurant name.
*Please note that the $5 shareable is only eligible to redeem on your first order at that restaurant. If you’ve been to this restaurant or one of their locations before, you will receive 10% off (up to $1.50) on your order.