Ritual provides an estimated preparation time for all menu items. This estimated time reflects the amount of time required to prepare the item in-store. During busy periods such as lunch and dinner, this estimate may go up to account for a higher volume of in-store traffic.
We do our best to ensure that the accept time for your order is always as close to the estimate as possible. At times, unforeseen circumstances (large in-store catering orders, staff shortages, and other in-store operational issues) may increase the time required to prepare your order. We work closely with our restaurant partners to minimise this as much as possible.